General Troubleshooting Steps

Check the Power Supply and Fuse

1. Ensure the power cord is securely plugged into an electrical outlet.
2. Verify that the outlet is working by testing it with another device.
3. If you still don't have power on the machine, try replacing the fuse on the back of the machine.

Reset the Ionizer

1. If the ionizer is not functioning properly, try resetting it.
2. Unplug the electric cord from the outlet.
3. Wait for 5 minutes to allow the machine to fully reset.
4. Replug the electric cord back into the outlet.
5. Wait for 2 minutes before using the machine to give it time to reset completely.

Specific Issues And Solutions

No Water Flow

1. Check Water Supply: Ensure the water supply to the ionizer is turned on.
2. Inspect Filters: Clogged or old filters can reduce water flow. Replace filters if necessary.
3. Inspect Parts: Remove the water regulator and dust filter from the white hose to check if that resolves the issue.
4. Check Hoses: Ensure there are no kinks or blockages in the hoses.

Low pH Levels

1. Clean the Ionizer: Scale buildup can affect pH levels. Perform a cleaning as described in the maintenance guide.
2. Check Water Quality: Test your source water's pH and mineral content. Extremely soft or hard water can affect ionization. 

Water Leakage

1. Inspect Connections: Ensure all hoses and connectors are securely attached. We recommend you to disconnect and reconnect firmly.
2. Check for Damage: Look for cracks or damage in the hoses and replace if necessary.
3. Service Parts: If water is leaking from the machine itself, it might be due to worn solenoid parts. Contact customer service for part replacements.

Non-Responsive Buttons

1. Reset the Ionizer:Follow the reset procedure mentioned above.
2. Check Power Connection: Ensure the machine is properly powered.
3. Service Required: If the issue persists, it may need professional servicing. Contact customer service.

Strange Taste or Odor in Water

1. Replace Filters: Old or clogged filters can affect water taste and odor.
2. Clean the Ionizer: Perform a thorough cleaning to remove any buildup that may cause taste or odor issues.